Management of Personnel Records Center
Procurement Agency: The Centers for Disease Control and Prevention (CDC)
Project Summary:
ISPA provides record management services to the CDC Personnel Department. Services include the operation and maintenance of the CDC Personnel Records Center. We are responsible for the control and maintenance of approximately 7,000 official personnel files (OPFs) and related records (medical, pay, and performance folders for each employee) for a total of approximately 28,000 file folders. The records are under our physical control in a limited access space and are housed on mechanical Rolodexes. The folder inventory is maintained on an on-line automated system that is accessible by the Personnel Department staff for inquiries, retrieval requests, location status, etc. The process for checkout and check-in of personnel files is similar to a library operation, with exception that access is limited to designated personnel. As part of our services, we are responsible for responding to employment verification inquiries from the general public. We are also responsible for file maintenance and records dispositioning as required in the event of various personnel actions, e.g., transfers, retirement, death, etc.
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